Heidi Illingworth is the Executive Director of Ottawa Victim Services, a community-based agency that provides emotional support, practical assistance, referrals and advocacy to victims of crime and tragic circumstances. She has extensive experience in the victim services and anti-violence fields. She served as the Federal Ombudsperson for Victims of Crime from 2018-2021, providing recommendations to federal Ministers of Justice and Public Safety. Prior to this, she spent 20 years in front line service delivery supporting survivors of intimate partner violence, sexual violence and other serious crimes. She served as the Executive Director of the Canadian Resource Centre for Victims of Crime for over 11 years and also developed and taught courses in the postgraduate Victimology program at Algonquin College for 7 years. She has created resources to help support victim service providers, as well as programs to support individual victims of crime and their families. Most notably, Ms. Illingworth is the recipient of the Queen Elizabeth II Diamond Jubilee Medal for her service to Canadians.